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Influence Marketing

The main idea behind influencer marketing is to tap into the influencers' existing audience and credibility to promote products or services in a way that feels more authentic and relatable than traditional advertising

Principles

Who is an Influencer

Affiliate Marketing

Viral Marketing

What is an influencer?

An influencer is an individual who has the power to affect the purchasing decisions and behaviors of a specific audience, often within a particular niche or industry. Influencers typically have a significant following on social media platforms or other online channels, and they leverage their credibility, expertise, or popularity to engage and influence their audience.

To influence people, you must appeal to their emotions.

Common characteristics of influencers

  • Large social media following.
  • Specialize in a specific niche.
  • They produce relatable content.

It can increase the perceived value of your offer to your target audience; as a customer, it’s that feeling of “they get me”.

Do you know any influencers?

Key components of influencer marketing

  • The most important component: the influencer!
  • Collaborations/partnerships.
  • Social media and platform diversity.
  • Special content creation.
  • Measurable outcome.

Influence is not the same as and is easily confused with influencer marketing, anyone can have influence, regardless of the size of their audience.

What is an affiliate and affiliate marketing?

An affiliate is a third-party partner who promotes products or services on behalf of a business and earns a commission for each sale or action generated through their promotional efforts.

Affiliate marketing is a performance-based marketing strategy in which businesses reward affiliates for driving traffic or sales to their products or services through the affiliate’s marketing efforts. It is a type of revenue-sharing arrangement between a business (merchant) and an affiliate.

People buy from companies they know, like and trust.

Give me the code and I’ll buy it!

How affiliate marketing works

  • Affiliate signs up to program.
  • If approved, the affiliate receives their affiliate links.
  • Affiliates use their digital media channels to promote the product or service.
  • An affiliates follower clicks on the link they were sent by the affiliate.
  • A conversion action happens.
  • The affiliate gets paid.

We often look for recommendations from friends or family or check online reviews.

How are influencers and affiliates different?

Influencers

Compensation is negotiated and can include a combination of fixed fees, free products, or other arrangements. Payment is not directly tied to the performance of the promotional efforts.

Campaigns are often short-term collaborations, with influencers creating content for specific promotional periods or events.

Businesses bear the upfront cost of influencer collaborations, and success is often measured by engagement metrics and brand visibility.

Affiliates

Earn commissions based on actual sales or actions generated through referral links. The payment is solely performance-based.

Relationships can be ongoing, with affiliates continuously promoting products or services over an extended period.

Businesses incur costs only when a sale or desired action occurs. This performance-based model minimizes upfront risk, and the investment aligns with actual conversions.

Influencers - Study Case

The power of an influencer and the community

Influence Marketing

Read the article and tell us what is happening here throughout the marketing lens

Principles for Building Influence/Affiliate Online

Influence is the ability to persuade others to adopt your own perspective.

Sell yourself before you sell your product

Your customers want to connect with you by seeing themselves in your product or service.

You (and your company) are your brand; people want to connect with people.

Show you're as passionate about your product as you want your customers to be through the visuals you share and the words in your marketing.

Share content that inspires, educates, or informs your audience; balance the "sell" call to action by providing valuable content your audience craves.

Not every blog article needs a sell CTA.

People don't like being marketed or sold.

Be helpful first, especially if your product, service, or market is complex.

A feature is how it works; a benefit is what it delivers (feeling or fact)

Start with the strongest benefits.

Sell the benefits, not the features

Products and services don't sell because of their great features, but because of the benefits they provide to their customers

Researching and analyzing the competition

Research your competitors or other people talking about the same thing.

Look at the words on their website, the way they speak to their customers.

Check Google and social media reviews.

Find out what their customers say.

This information will provide the basis for developing your messaging and content.

Do not duplicate other content you find.

Market segmentation

Inbound and Outbound marketing

Market Segmentation

Segmenting your market involves dividing it into smaller subsections.

For example, if your target market is Canadians age 25-45 it's still too broad of a group.
By segmenting the group, you can develop more effective marketing messages, campaigns and measurement strategies.

• Demographic --factors like age, gender.
• Geographic --where they live (urban/suburban/rural), specific cities or provinces.

Behavioural habits or behaviours in common Psychographic --values, thoughts, or beliefs.

Inbound & outbound marketing

Inbound marketing is marketing focused on getting found by customers.

This course focuses on using inbound marketing to create attention and action from your target audience. Examples: Videos, blogs, ebooks, whitepapers, and webinars.
Outbound marketing is focused on finding customers by pushing messages out to a broad audience. Examples: Trade shows, seminars, TV advertising, junk mail, and cold calling. It's more expensive and has a lower ROI.

INFLUENCERS

Who is an “influencer”?

• Dictionary: “a person or thing who influences another

• In marketing, it’s a way to amplify your brand to an audience you may not normally be able to reach (social media has made this very popular)

• Can involve payment or payment + free product.

• Traditionally, influencer has been associated with celebrity endorsements; however, people know they’re being paid, so trust has shifted away from them.

• Not every company can afford massive budgets with celebrity influencers.

• Shift the definition of “influencer” as a status to a “person who has influence”

The rise of the micro-influencer

• Celebrities with massive followings are macro-influencers.

• Companies get better results with individuals with much smaller followings (as little as 2K) because they actually engage and interact with their audiences, and it’s seen as more genuine (micro-influencers)

• Micro-influencers may be easier to access, have fewer competing arrangements with other brands, and have a more loyal fanbase.

Things to consider from the business side

• Influencer marketing is a growing trend in marketing as companies look to get access to new audiences outside of traditional company-driven marketing and advertising channels.

• It’s a chance for companies to think differently about their products and services.

• There are agencies that specialize in influencer marketing, often with relationships in specific markets or industries (less work for the brand)

Klear

How it works

• Companies pay influencers through direct compensation, product, or some combination of both in exchange for your brand’s exposure to their (loyal, trusted) audience.

• This is a legal arrangement and should be treated as such.

It’s up to the influencer to decide if they want to do business with a company.

When brands approach influencers

• Companies seek ways to get their products in front of their best customers and see influencers as people with trusted audiences.

• They are usually prepared to offer financial compensation + product or service + a discount code the influencer can offer their followers.

• As a business, you want to know what you expect to gain (usually exposure to a new audience or sales) and how you’ll measure it.

• Be clear about what information you need from the influencer (analytics or reporting)

• Normally, brands seek long-term relationships; influencer marketing can be expensive and time-consuming.

When influencers approach brands

Influencers usually have a “hit list” of brands they want to collaborate with and may have their own ideas about what a partnership could involve.

It’s about establishing a relationship; it takes time.

It often starts with an email to the marketing leader, sharing a bit about themselves, how they want to collaborate and what they would like in exchange.


Most influencers create a media kit with their story, values and stats on website traffic, social media followers and engagement rates.

 
 
 

Content agreements

• Brands and influencers come to an agreement about the type and amount of content that will be shared through the engagement (this is clearly defined upfront)

• Sometimes the company will specify specific accounts to tag, product placement, images, or even wording to the influencer, usually in an effort to mitigate risk.

• It’s best if the influencer has some guidelines, but is free to create content in a way that resonates with their audience.

• This approach results in a positive experience for the company, the influencer, and the audience.

AFFILIATE MARKETING

WHAT IS IT?

When is affiliate marketing useful?

To create revenue, especially if you’re already endorsing a product or service organically and have a loyal fanbase(some of whom may already be purchasing) or your website gets a lot of traffic.

To incentivize people to advertise your product on your behalf (like a referral from a trusted friend)

To generate passive income.

It’s a better fit for large-profit margin products/services (you have to be able to afford to pay your affiliates)

Amazon Affiliate Marketing

Viral Marketing

Characteristics of a viral message

• It’s usually positive.

• It evokes emotion.

• It’s a cause that people care about.

• It’s authentic from the brand that is telling it.

• It tells a story, has strong visuals, and is highly creative.

• It’s accessible, available to everyone, and easy to share.

• It’s timely.

• It generates buzz in social media and the real world –it gets people talking.

• It can even be newsworthy.

Consumers want brands to take a stand

• Identify a concern or need, or passion among your customer base; tap into that and decide where the brand stands (aka research)

• Passion is the key ingredient –for the brand and for the audience.

• The opportunity is that customers forget you’re selling a product and instead see themselves as supporting a social issue by buying your product.

Dove Real Beauty campaign

Dove introduced a campaign that used a forensic artist to create drawings based on how women perceived themselves and compared them to drawings based on how others described them.

• Video viewed more than 114 million times in the first month.

• Uploaded in 25 languages.

• Reached consumers in 110 countries.

• Most watched video of 2013.

Dove Campaign

Budweiser

Getting the word out

• The promotion is as important as the content and needs to be planned, delivered, and budgeted.

• Influencers and advertising can amplify messages.

• Viral campaigns are designed to spread on social media.

• The creative direction, footage, scenes, and clips are created for social media first, with optimal viewing on mobile devices.

Create formats and messages appropriate for each channel it’s distributed in.

Preparing the response

• Brands should be prepared for positive and negative reactions.

• Work through those issues and develop proactive and reactive responses before release.

• Identify media spokespeople and train them.

• This is where PR comes in.

Know how you’ll measure it

• Sophisticated tools or agency support?

• Sysomos, Meltwater, Brandwatch, Talkwalker, or others.

• Reporting needs to happen hour by hour, if not moment by moment.

Skepticism on viral marketing

• It’s not right for every brand and it’s not the only way to succeed.

• It creates some short-term buzz from people who aren’t engaged for the long haul.

• It’s often viewed by executives as the “magic trick” that will deliver overnight success, but it takes a lot of time, money, and planning to get it right.

• Sometimes it has nothing to do with the brand itself but should be connected to it by demonstrating the brand’s core values.

Guerrilla Marketing

Viral Marketing Nike
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